FREQUENTLY ASKED QUESTIONS
Since launching the Hot Rocks over 30 years, we have a developed an extended service network of over 200+ service companies across the US. Click here to see our list of certified service agents. Our parts are also available next day shipping through Partstown.com and we also have a 24/7 support phone line.
The Hot Rocks Pizza Oven cooking time can be set from 2 to 30 minutes.
Yes. Our team of approved technicians will retrofit your existing oven to fit with the additional unit(s).
Yes! The Hot Rocks Pizza Oven is designed to be stacked up to the 3 units. Each unit can be set to different baking settings for different products and they can all run simultaneously.
Yes, you can! Many of our customers use screens and/or pans. You will see a significant improvement in your bake and likely a reduced bake time in our ovens.
Yes, you can! The Hot Rocks Pizza Oven settings can be customized, allowing you to cook any style of pizza and likely reduce your bake time.
